Terms & Conditions
Last updated: 29 July 2026
1. About us and these terms
Easy4Travel, trading name of Easy4 Travel Ltd (registered in England and Wales, company number 10438847), 94 Vesper Road, Leeds LS5 3QS, West Yorkshire, UK. Contact: contact@ez4travel.co.uk, +44 7886 272656. These terms apply to all bookings made with us. By asking us to confirm a booking, the lead traveller confirms they are over 18, authorised to accept these terms for everyone in the party, and responsible for payment.
Depending on the specific package, we act either as the organiser (where we put the arrangements together ourselves) or as an agent selling a package or travel arrangements organised by another operator, such as EasyJet Holidays. We will make clear which applies to your booking before you confirm it; where we act as agent, the relevant operator's own booking conditions also apply to your trip alongside these terms.
2. Quotes, prices and confirmation
Quotes are free and carry no obligation. All prices are subject to availability and may change until your booking is confirmed. Your booking is confirmed when we issue a written confirmation (by email) after receiving your deposit or full payment. Please check the confirmation immediately and tell us about any errors within 48 hours.
3. Payment
[Set your actual schedule, e.g.:] A deposit of [£X or Y% per person] is payable at booking. The balance is due [10 weeks] before departure. Bookings made within [10 weeks] of departure must be paid in full at booking. If the balance is not paid on time we may cancel the booking and retain the deposit. We accept [payment methods].
4. Financial protection
Easy4Travel is a member of the Travel Trust Association (TTA), membership number Q5536. All client money is held securely in a trust account under TTA's Trust Model, and where your booking includes flights, ATOL financial protection is provided through this TTA membership. Ask us for full details before you book.
5. If you change or cancel
All changes and cancellations must be sent to us in writing by the lead traveller. Amendment fee: [£X per change] plus any costs imposed by suppliers. Cancellation charges: [set out a scale, e.g. more than 70 days before departure — loss of deposit; 69–29 days — 50%; 28–15 days — 75%; 14 days or fewer — 100%]. Many flight tickets are non-refundable from the moment they are issued. We strongly recommend travel insurance from the date of booking, which may cover cancellation for insured reasons.
6. If we change or cancel
Occasionally suppliers change or cancel arrangements. For minor changes we will tell you as soon as possible. For significant changes or cancellation of a package before departure, you may choose between accepting the change, an alternative holiday (paying or receiving any price difference), or a full refund of payments made for the package. Where required by the Package Travel Regulations 2018, refunds are made within 14 days of cancellation. We are not liable for changes or cancellations caused by unavoidable and extraordinary circumstances beyond our control.
7. Passports, visas and health
You are responsible for ensuring every traveller has a valid passport, any required visas, and meets entry and health requirements for the destination and any transit points. Requirements vary by nationality — check gov.uk/foreign-travel-advice and the relevant embassies in good time. We are not liable if you are refused travel or entry because documents are missing or invalid.
8. Travel insurance
Adequate travel insurance is a condition of booking with us. Your policy should cover medical expenses, repatriation, cancellation and baggage as a minimum, for the whole party and the whole trip.
9. Our responsibility
Where we act as organiser of your package, we accept responsibility for the proper performance of the travel services included, subject to these terms and the limits in the Package Travel Regulations 2018. Where we act as agent for another operator, our responsibility is limited to arranging your booking with reasonable skill and care; the operator or supplier named on your booking confirmation is responsible for the performance of the travel arrangements themselves, and their own terms and liability limits apply to your trip.
In either case, we are not liable for failures caused by you, by a third party unconnected with the services, or by unavoidable and extraordinary circumstances. Where we act as organiser, our liability is limited in accordance with applicable international conventions (such as the Montreal Convention for air travel) and, except for death or personal injury, [to X times the price of your booking — a common standard is 3x, but confirm the figure you want before publishing].
10. Complaints and assistance
If a problem arises during your trip, tell the supplier and contact us immediately on +44 7886 272656 so we can help put it right. If you remain dissatisfied, email contact@ez4travel.co.uk within 28 days of returning and we will respond within 28 days. We are a member of the Travel Trust Association (TTA), membership number Q5536. [Confirm with the TTA whether their alternative dispute resolution (ADR) scheme applies to member complaints, and add the specific process/contact details here if so.]
11. Law and jurisdiction
These terms and your booking are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales (or your local courts in Scotland or Northern Ireland if you live there).